Patient rights

    • A patient is defined as a healthy or sick person using health services.
    • Patients have the right to the highest quality health care available to society, in accordance with human, financial and material resources.
    • The patient has the right to be respected as a human person without any discrimination.

Patient's right to medical information

    • The patient has the right to be informed about the medical services available and how to use them;
    • The patient has the right to be informed of the identity and professional status of health care providers;
    • The hospitalised patient has the right to be informed of the rules and customs he/she must observe during hospitalisation;
    • The patient has the right to be informed about his or her health condition, the proposed medical interventions, the potential risks of each procedure, existing alternatives to the proposed procedures, including non-treatment and non-compliance with medical recommendations, as well as diagnostic and prognostic data;
    • The patient has the right to decide whether he or she still wishes to be informed if the information presented by the doctor would cause him or her distress;
    • The patient has the right to expressly ask not to be informed and to choose another person to be informed instead;
    • Relatives and friends of the patient may be informed about the progress of investigations, diagnosis and treatment with the patient’s consent;
    • The patient has the right to request and obtain another medical opinion;

Patient consent to medical intervention

    • The patient has the right to refuse or stop a medical intervention by taking responsibility in writing for his/her decision; the consequences of refusing or stopping medical acts must be explained to the patient;
    • When the patient is unable to express his or her wishes, but emergency medical intervention is necessary, medical staff have the right to infer the patient’s consent from a previous expression of his or her wishes;
    • If the patient requires emergency medical intervention, the consent of the legal representative is no longer required;
    • If the consent of the legal representative is required, the patient must be involved in the decision-making process to the extent that his/her capacity for understanding allows;
    • If healthcare providers consider the intervention to be in the patient’s best interests and the legal representative refuses to give consent, the decision is referred to a specialist arbitration committee. The arbitration committee consists of 3 doctors for inpatients and 2 doctors for outpatients;
    • The patient’s consent is mandatory for the collection, storage, use of all biological products taken from his/her body in order to establish the diagnosis or treatment with which he/she agrees;
    • The patient’s consent is mandatory for participation in clinical medical education and scientific research. Persons who are incapable of expressing their will may not be used for scientific research unless consent is obtained from the legal representative and the research is also in the patient’s interest;
    • The patient may not be photographed or filmed in a medical facility without consent, unless the images are necessary for diagnosis or treatment and to avoid suspicion of medical malpractice.

The right to confidentiality of information and patient privacy

    • All information about the patient’s condition, results of investigations, diagnosis, prognosis, treatment, personal data are confidential even after death;
    • Confidential information may only be provided if the patient gives explicit consent or if the law expressly requires it;
    • If the information is needed by other accredited healthcare providers involved in the patient’s treatment, consent is no longer required;
    • The patient has access to personal medical data;
    • Any interference in the patient’s private, family life is forbidden, except where such interference positively influences the diagnosis, treatment or care provided and only with the patient’s consent;
    • Exceptions are cases where the patient is a danger to themselves or to public health.

Reproductive patient rights

    • A woman’s right to life prevails where pregnancy poses a major and immediate risk to the mother’s life;
    • The patient has the right to information, education and services necessary for the development of a normal sexual life and reproductive health, without any discrimination;
    • A woman’s right to decide whether or not to have children is guaranteed;
    • The patient has the right to be informed about his or her health condition, the proposed medical interventions, the potential risks of each procedure, existing alternatives to the proposed procedures, including non-treatment and non-compliance with medical recommendations, as well as diagnostic and prognostic data;
    • Every patient has the right to effective and safe family planning methods.

Patient rights to treatment and care

    • Where providers are required to select patients for certain types of treatment that are available in limited numbers, selection is based solely on medical criteria.
    • Medical interventions on the patient can only be carried out if the necessary equipment and accredited personnel are available.
    • The patient has the right to terminal care in order to die with dignity.
    • The patient can benefit from the support of family, friends, spiritual and material support and advice throughout their medical care. At the patient’s request, as far as possible, the care and treatment environment will be created as close as possible to the family environment.
    • The inpatient is also entitled to medical services provided by an accredited doctor outside the hospital.
    • Medical or non-medical staff in health care facilities are not entitled to put any form of pressure on the patient to reward them other than as provided for by the legal payment regulations of the facility.
    • The patient may offer additional payments or donations to employees or the facility where they were cared for, subject to the law.
    • The patient has the right to continuous medical care until his or her condition improves or until he or she is cured.
    • Continuity of care is ensured through collaboration and partnership between the various public and non-public, inpatient and outpatient, specialist and general medical units, provided by doctors, mid-level staff or other qualified personnel. After discharge, patients are entitled to available community services.

Read more:

București

Phone: 021. 9368
Address: no 42, Drumul Odăi, Otopeni

Cluj-Napoca

Phone: 021. 9368
Address: no 486G, Răzoare Street, Florești

Timișoara

Phone: 021. 9368
Address: no 12, Bela Bartok Street, Dumbrăvița, Timiș County

Alba-Iulia

Phone: 021. 9368
Address: no 10, Louis Pasteur Street, Alba-Iulia, Alba County